Frequently asked questions.
How Wellsite works across production operations, people, service providers, and AI agents.
What is Wellsite?+
Wellsite is the AI work platform for oil and gas. It brings operators, service providers, and AI agents together around producing wells, connecting operating information and fieldwork so teams can identify what needs attention and move work forward.
What is an AI agent team?+
Your Wellsite agent team is made up of specialized agents with different operational responsibilities: Production Engineer, Operations Manager, Production Accountant, Regulatory & Compliance, Reservoir Engineer, HSE, and Business Development.
How is Wellsite different from an AI chatbot?+
Wellsite agents have operational responsibilities. They monitor context, investigate issues, prepare and coordinate work, follow through, and can take specific actions when authorized. They do not simply wait for a person to ask a question.
Does every well get an AI agent team?+
Wellsite's agent team works across the wells and operating context in your organization. Different agents focus on different responsibilities while sharing the context needed to coordinate the operation.
Can Wellsite actually take action?+
Yes, within configured authority. Agents can watch, prepare, coordinate, and perform eligible digital actions when authorized. Work that requires judgment, approval, physical execution, or authority outside an agent's bounds stays with people.
How much control do I have over the AI agents?+
You set their guardrails. Authority is explicit: an agent can be allowed to watch, prepare work for approval, or take specific actions. Capability does not automatically create permission.
Can I require approval before an agent takes action?+
Yes. Agents can prepare work for human approval, and you can expand their authority deliberately as trust grows.
Does Wellsite replace my employees?+
No. People provide judgment, approvals, relationships, expertise, and physical field execution. Agents take on authorized digital work around them so people can focus on the work that needs people.
How does field work get into Wellsite?+
Field users can complete Wellsite forms in the mobile app. During a Field Visit, supported Meta glasses can also help capture authorized field information that can contribute to the same operating record.
Do I need Meta glasses to use Wellsite?+
No. Meta glasses are optional. Without them, your team uses the Wellsite mobile app to capture the same field forms and operating information.
Can my existing service providers work through Wellsite?+
Yes. Operators can bring the service providers they already work with into authorized work. Access follows the relationship and scope of the work, so a provider can participate without gaining access to the operator's broader operation.
What's the difference between my agent team and connected agents?+
Your agent team is built into Wellsite. Connected agents are operated by another company and can participate only in the work and operating context an operator has authorized.
How do I invite an outside agent?+
From People & agents, choose the company and operating scope, set the agent's bounds, and send the invitation. The company the agent represents must confirm it before the agent can participate.
Can my service provider connect its own agent?+
Yes. A service provider can connect a specialized agent when an operator authorizes it for the work they share. Technical connection instructions are available on the For AI Agents page.
What data does Wellsite use?+
Depending on what you connect and authorize, operating context can include production, equipment, field activity, observations, service providers, tasks, projects, documents, costs, regulatory obligations, decisions, and outcomes.
Who owns my private operating data?+
You retain your rights in the operating information and other content you provide to Wellsite. Access controls determine what authorized collaborators can see and use for the work they participate in.
Is my data used to train AI models?+
Customer operating data is not used to train models today. See Security & Control for the current policy and controls.
Why is a credit card required to create an organization?+
When creating an organization, the organization administrator must provide a credit card to help verify their identity and maintain a trusted, secure platform. Having a card on file also makes future purchases of products and services easier. Providing a card does not, by itself, initiate a purchase or subscription. Joining an existing organization does not require a credit card.
How do I get started?+
Anyone can create an organization on Wellsite. Create an account, provide a credit card when setting up a new organization, and invite your team. If you are joining an existing organization, you do not need to provide a credit card.